Frequently Asked Questions
Everything you need to know about your Petunia Pickle Bottom experience.
What materials are used in Petunia Pickle Bottom diaper bags?
Our bags are crafted from premium materials including water-resistant coated canvas, luxury vegan leather, and high-quality textiles designed to be both stylish and easy to wipe clean.
What is your return policy?
We offer a 30-day return window for items in new, unused condition with original tags attached. Please note that items marked as Final Sale are not eligible for return or exchange.
How long will it take for my order to ship?
Standard orders typically process within 2-3 business days. Once shipped, delivery times range from 5-7 business days depending on your location within the continental United States.
Do your bags come with a warranty?
Yes, we stand behind our craftsmanship. Petunia Pickle Bottom offers a limited 1-year warranty against manufacturer defects from the original date of purchase.
How do I clean my Petunia Pickle Bottom bag?
For most of our coated canvas and vegan leather products, we recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or dry clean unless specified on the care label.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination and package weight.